Frequently Asked Questions

Find answers to common questions about our trauma education webinars, CE credits, registration, and more.

Webinars

Questions about our live and on-demand webinars

CE Credits

Information about continuing education credits

Registration

How to register and account management

How do I register for a webinar?

You can register for webinars directly through our website by clicking the "Register Now" button on any webinar listing. You'll need to create an account if you don't have one already. Registration is quick and easy, and you'll receive confirmation via email with all the details you need to join the live session.

Can I watch webinars on-demand?

Yes! All our webinars are available on-demand after the live session. Registered participants receive lifetime access to the recording, presentation materials, and any additional resources. On-demand access allows you to watch at your own pace and is perfect for those with scheduling conflicts.

What technical requirements do I need?

You'll need a computer or mobile device with internet access. We recommend using Chrome or Firefox browsers. For the best experience, ensure you have a stable internet connection and speakers or headphones. No special software is required - webinars run directly in your browser.

Are CE credits available for webinars?

Yes, all our webinars offer continuing education credits. Each webinar provides 1.5 CE credits. We are approved by major accrediting bodies including ASWB, APA, and others. Certificates are issued automatically upon completion of the webinar and post-session evaluation.

How do I receive my CE certificate?

CE certificates are issued automatically after you complete the webinar and submit the required evaluation form. You'll receive an email with a link to download your certificate within 24-48 hours after the session ends. Certificates are also available in your account dashboard.

What is the cost of webinars?

Webinar pricing varies by session. Most live webinars are $49 per person, with group discounts available for organizations. On-demand webinars are available for $39. We also offer annual subscriptions for unlimited access to all webinars and resources.

Can I get a refund for a webinar?

Refunds are available up to 24 hours before the webinar start time. If you need to cancel, please contact our support team at [email protected]. We do not offer refunds for no-shows or technical issues on the participant's end.

How do I update my account information?

You can update your account information by logging into your account and navigating to the "Profile" section. Here you can update your contact information, professional credentials, and CE credit preferences. Changes are saved automatically.

Who are the webinar presenters?

Our presenters are leading experts in trauma care, including clinical psychologists, psychiatrists, trauma specialists, and researchers with decades of experience. Each presenter brings unique expertise and practical insights from their clinical work and research.

Do you offer group discounts?

Yes, we offer group discounts for organizations registering multiple participants. Contact our partnerships team at [email protected] for pricing and to discuss your organization's needs. We also offer annual subscriptions for unlimited access.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.