Privacy Policy

Last updated: October 1, 2023

1. Introduction

Trauma Education Essentials ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for webinars, or use our services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, mailing address)
• Professional credentials and licensing information
• Account login credentials
• Payment information (processed securely by third-party providers)
• Communications with us (emails, support tickets, feedback)

Usage Information

We automatically collect certain information about your use of our website:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our site
• Referral sources
• Device information

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and manage our webinar services
• Process registrations and payments
• Issue continuing education certificates
• Communicate with you about our services
• Send newsletters and updates (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting webinars, or processing payments.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
• Consent: With your explicit consent, we may share information for specific purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL/TLS encryption for data transmission
• Secure data storage and access controls
• Regular security assessments
• Employee training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. We use cookies for:

• Remembering your login status
• Analyzing website usage and performance
• Personalizing content and recommendations
• Providing social media integration

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing in certain circumstances

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and the purpose for which it was collected.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: